Privacy Policy

Effective Date: 25-11-2024
Applicable Law: This Privacy Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules 2011”) under the Information Technology Act, 2000, and other applicable Indian laws.

1. Introduction

Welcome to Colgiral.com. Your privacy is of utmost importance to us, and we are committed to protecting your personal information as required by Indian laws, particularly in Delhi. This Privacy Policy outlines how we collect, use, and safeguard your data.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Includes your name, email address, phone number, and any other details you provide while using our website or services.
• Sensitive Personal Data: Includes financial information, such as credit/debit card details, only when provided voluntarily and with explicit consent, as defined under the IT Rules 2011.
• Usage Data: Information about how you interact with our website, including IP address, browser type, device details, and browsing patterns.

3. Purpose of Collection and Use

We collect and use your data for the following purposes:

• To provide and improve our services.
• To communicate with you about updates, promotions, or inquiries.
• To analyze website performance and enhance user experience.
• To comply with legal obligations.

We only use your sensitive personal data for the purposes for which you have provided explicit consent.

4. Consent

By using our website, you consent to the collection and use of your personal and sensitive personal data as outlined in this policy. You have the right to withdraw consent at any time by contacting us.

5. Sharing and Disclosure

Your information may be shared with third parties only in the following circumstances:

• Service Providers: To facilitate operations such as payment processing, website hosting, or analytics, bound by confidentiality agreements.
• Legal Obligations: To comply with applicable laws or valid legal requests by authorities in Delhi or India.

We will not sell or rent your personal information to third parties.

6. Data Security

We implement reasonable security practices, including encryption and firewalls, to protect your personal data from unauthorized access, misuse, or alteration. These measures comply with the standards outlined in the IT Rules 2011.

7. Your Rights

Under Indian law, you have the following rights:

• Access and Correction: You can request access to your personal data and update inaccuracies.
• Withdrawal of Consent: You can revoke consent for the collection or processing of your data.
• Grievance Redressal: If you have concerns about your data, you can contact our Grievance Officer (details below).

8. Retention of Data

We retain your personal information only as long as necessary for the purposes stated or as required by law.

9. Cookies

We use cookies to enhance your browsing experience. By using the website, you consent to the use of cookies. You can disable cookies through your browser settings.

10. Grievance Officer

In compliance with Rule 5(9) of the IT Rules 2011, you may contact our Grievance Officer for any privacy-related concerns:

Grievance Officer: [Insert Name]
Contact Email: [Insert Email Address]
Phone Number: [Insert Phone Number]
Office Address: [Insert Address in Delhi]

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on this page.

12. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising under this policy will be subject to the exclusive jurisdiction of the courts in Delhi.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please reach out to us at:
Email: [email protected] or [email protected]

Place Kalkaji, delhi